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This Company has the worst customer service that I have ever encountered. I was astounded at the rudeness of the Reps and the Supervisors. Buyers Beware, if you have a problem, you will be sorry.
Clogs, Clogs, Clogs. Pros: Looks great on countertop. When it's not completely clogging, it semi-clogs during a grind and over-revs. Grinds evenly. Creates wonderful aroma.Cons: Tremendous static, grinds go everywhere (& I live in high humidity climate). LOUD-wakes up the entire house. Customer Service staff is snooty.
My favorite thing about it is that it's so easy to clean. All you have to do is remove the empty bean container, lift the upper burr and clean inside the grinding chamber with a special brush that comes with the grinder. You can reuse it in less than a minute.
Oh yes, it will grind coffee. I got this as a gift and it pains me to think that my friend spent so much on this thing.
Coffee particles literally spray across your counter as the grinder operates. While it grinds coffee decently, this is the messiest appliance in history, requiring me to pull out the vacuum every time I use it.
Grinds go EVERYWHERE. After grinding, removal of the receptacle canister sets off a static explosion where grindings fly to every region of your kitchen.
Seriously, it is almost like a bad joke every time I use this thing. The company should be ashamed of the design flaws that cause it to operate the way it does.
but the instant, substantial mess makes this thing unusable.
This was at middle grind settings. We replaced a Cuisinart burr grinder with a faulty switch with this machine. We have diassembled the Capresso numerous times for cleaning but the jamming has progressively become worse. We have had the Capresso for only about six months. It began jamming and failing to complete a grind cycle after two months. Also, from the beginning it produced excess static which results in a cloud of coffee dust being ejected from the bin when the bin is removed after grinding. The Cuisinart worked much better for years.
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